IT Support Officer

Responsibilities

Installing and configuring computer operating systems.
Diagnostic hardware and software faults and solve technical and application problems either over the phone or in person.
Monitor and maintain computer systems and network.
provide support, including procedural documentation and relevant reports.
support the roll-out of new applications inside JBC.
Setup new users accounts and profiles and deal with passwords and account issues.
Troubleshooting for email issues.
Test and evaluate new IT technologies.
Provide training and awareness sessions for employees on new applications.
Follow IT security procedures and apply it on employee devices.
Communicate between team and business users with their IT needs as per specialty.
Follow and apply all required safety regulations and policies.
Participation in safety meetings and providing tail gates in addition to Manage performing safety SCANS to assure safety policies are well applied.

Qualifications

Bachelor’s degree in Computer engineering / Science or related field.
1 – 2 years of experience as technical support field.
Good knowledge in Microsoft Windows operating systems (Windows 10, 11), Microsoft Office 365, business systems, and Network.
Advanced English language skills.
Communication skills.
Root cause failure analysis and problem-solving skills.
Strong follow-up skills.

Those who are highly qualified & interested to fill this vacancy are kindly invited to visit Jordan Bromine Company web page and apply using the below link:

https://jordanbromine.com/careers/
Closing date for receipt of applications is August 6, 2023

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